I just got my binder planner in the mail. The quality is wonderful. I ordered the Deep Cranberry binder as well as the 2013 loose planner pages. The customer service is also great. If you are looking for a planner that will help you get organized in all aspects of your life, this is it! I am super busy and needed something to help me get organized and stay focused on making the most of my time and I have found the perfect system. I will be using this planner for a long time to come. Thanks for making such a wonderful product. Anitra :)